Learning Paths

AI for Business Roles

For marketing, sales, finance, HR and operations: understand what AI can and cannot do, use it well in your own work, and adopt it responsibly.

Finish this and you can redesign one real workflow in your role around AI, measure the result, and explain the risks to your manager.

Starts at
Beginner
Topics
4
Projects
3
Of material
88 h
  • AI literacy
  • Prompting
  • Workflow design
  • Responsible AI
Level
Format
  1. 01

    Understand AI without the hype

    Beginner

    What these systems are, how they are built, and where they fail, for people who will never train one.

  2. 02

    Prompting for real work

    Beginner

    Write prompts that produce work you would sign your name to, and check it before you do.

    Build this

    A prompt library for your own job

    Ten prompts for tasks you do every week.

    1. List your ten most repeated tasks.
    2. Write and test a prompt for each on three real examples, with the context it needs.
    3. Record the time saved and every error you had to correct.

    Done when: The library and a table of time saved against corrections needed.

  3. 03

    AI in your function

    Intermediate

    Marketing, sales, finance, people and operations: where AI already earns its keep, and where it does not yet.

    Build this

    Redesign one workflow around AI

    Pick one process your team runs every week.

    1. Map it as it is today, with time per step.
    2. Redesign it, deciding which steps AI drafts, which a person checks, and which stay human.
    3. Run both versions on the same week of work and compare time and quality.
    4. Present it to your manager in one page.

    Done when: The before-and-after map and the one-page proposal.

  4. 04

    Using AI responsibly

    Intermediate

    Privacy, bias, accuracy and accountability: the questions to ask before AI touches customers or colleagues.

    Build this

    A one-page AI use policy for your team

    What the team may use AI for, what data may never go into it, who checks the output, and how mistakes are reported. Use the NIST functions as headings and get one colleague to challenge it.

    Done when: The policy, with the colleague's comments and your changes.

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AI for Business Roles · Learning Paths · CareerOS